Booking: We encourage booking your appointment at least 72 hours in advance to ensure availability, however occasionally we can accommodate same day bookings.
Rescheduling & Cancellations: In the event you have to reschedule your appointment, we require that you do so at least 12 hours in advance by calling us at 954-860-8200. A 50% service fee will be charged to your credit card for cancellations with less than 6 hours notice. Full cost of your service is charged for appointments missed without notice. Multiple service reservations and group spa events have unique cancellation policies that will be clarified at the time of reservation.
Late Policy Please arrive a few minutes earlier to your scheduled appointment time. We honor all appointment times on our calendar, so clients arriving late should expect their appointment to end at the scheduled time without discounts.
Payment: We accept cash and all major credit cards.
Gratuity: Tips are typically (and preferred) in cash. We can provide cash back from a debit/credit card on site if needed.
*To assure all guests are able to enjoy a peaceful experience, please power off or silence your electronic devices prior to entering treatment areas.
If you have any further questions, please call us at 954-860-8200.
We look forward to meeting you!
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